by Tom Rogers | Marketing Manager | Jun 22, 2022 | Calls, System, Update
Further to our previous email ‘PAI Changes Announcement’ dated 31st January 2022, we would like to inform you of the changes we have made.These will come into effect as of 1st August 2022. The latest changes we are making relate to international calls. If you dial...
by Tom Rogers | Marketing Manager | May 20, 2022 | Business, Calls, System
What is happening? The infrastructure that makes everything work, from the copper cables underground to the telephone cables strung above us will no longer be in use from 2025 and the process of doing this has already begun. This is called the Public Switched...
by Tom Rogers | Marketing Manager | Dec 31, 2021 | Calls, System, Update
CLI Changes Update Important Changes To CLI (Calling Line Identity) December 2021 Further to our previous email ‘The Latest on CLI Changes’ dated 10th August, we would like to inform you of the changes we have made. These will come into effect as of 5th January...
by Tom Rogers | Marketing Manager | Aug 11, 2021 | Calls, System, Update
Important Changes To CLI (Calling Line Identity) August 2021 Following the recent announcements from Ofcom regarding PAI charges, we have discovered that this could cause extra charges when calls are diverted from our system to a mobile or any other number outside our...
by Tom Rogers | Marketing Manager | Jul 7, 2021 | Calls, System, Update
Important Changes To CLI (Calling Line Identity) UPDATE We are updating you regarding last week’s email about the way in which numbers need to be presented when making outgoing calls. Please see the attached video tutorial link, showing you how to check your...
by Tom Rogers | Marketing Manager | Jul 2, 2021 | Calls, System, Update
We would like to inform you of the changes our upstream carriers are making with regards to sending calls to mobile networks. We are making this announcement as these changes will affect you. As of 1st August 2021, a new origin-based surcharge will apply to calls that...
