by Tom Rogers | Marketing Manager | Aug 11, 2021 | Calls, System, Update
Important Changes To CLI (Calling Line Identity) August 2021 Following the recent announcements from Ofcom regarding PAI charges, we have discovered that this could cause extra charges when calls are diverted from our system to a mobile or any other number outside our...
by Tom Rogers | Marketing Manager | Jul 7, 2021 | Calls, System, Update
Important Changes To CLI (Calling Line Identity) UPDATE We are updating you regarding last week’s email about the way in which numbers need to be presented when making outgoing calls. Please see the attached video tutorial link, showing you how to check your...
by Tom Rogers | Marketing Manager | Jul 2, 2021 | Calls, System, Update
We would like to inform you of the changes our upstream carriers are making with regards to sending calls to mobile networks. We are making this announcement as these changes will affect you. As of 1st August 2021, a new origin-based surcharge will apply to calls that...