Hosted Telephony

At NTA, we believe there is always something new to learn. This is why we pride ourselves in supporting our resellers as much as they need, regardless of where they sit in the fast-moving telephony market.

White Labelling

Here at NTA we offer a branding service for partners. This allows you to deliver a full white-label experience to your customers and helps elevate your product portfolio, strengthen your brand identity and provide a product which is unique to you. Your logo can also be applied to products.

Personal Portal

The hosted platform is owned and operated by us, and has over 500 features as standard. Sophisticated features such as Wallboards, MS Teams, CRM Integration, Dialer, and a TPS service are also available. We white label the platform with your company’s branding, and provide you with full control and access to the portal so you can easily create, monitor and change customer’s services and features.

24/7 Technical Support

 

We pride ourselves on being accessible and easy. Our support team is always on hand 24/7, 365 days a year, to ensure partners receive the technical support required. Our in-house team promptly investigates and provides solutions with no delayed wait times. Partners receive a response within minutes to hours, never days. We’re here to make sure that your service delivers the reliability and efficiency your customers need. 

Marketing Materials

Not only can we brand your products such as the hosted portal and hardware, but we also offer a range of marketing materials with your logo and contact information. Various images are supplied with your branding which can be applied to your own platforms, for you to sell as your own products. This will allow you to increase your marketing potential and boost sales.

We cover almost every feature imaginable

  • Hold Call
  • Call Transfer
  • Import for Setup
  • IVR Menus
  • Time & Date Routes
  • Caller ID Routing
  • Receive SMS
  • Remote Hangup
  • Pickup Groups
  • Mobile Apps
  • Online Invoices
  • Dialer
  • Chat Sessions
  • Outlook & Gmail Integration
  • Voicemail
  • Fax to Email
  • Call Waiting
  • Call Diversion
  • Call Me API
  • Send & Receive SMS
  • Automatic Page Announcement
  • Call Back
  • Remote Access
  • Shared Company Directories
  • Number Allocation
  • Enhanced Operator Console
  • Wallboards
  • TPS Service Checking
  • Call Recording
  • Hunt Groups
  • Click to Call
  • Setup Wizard
  • Classes of Service
  • Conferences
  • Page Groups
  • Music on Hold (MOH)
  • Live Call Pricing
  • Video Conferencing
  • Automated Provisioning
  • Contact Centre Call Reports
  • CRM Integration
  • Microsoft Teams Integration
  • Number Menu
  • Call Parking
  • Alerts
  • Call Screening
  • Whisper Announcement
  • Fax Spam Prevention
  • SIP Address Routing
  • Queues with Callback
  • Call History
  • Call Announcement
  • Fraud Protection
  • Presence (Busy Lamps)
  • Call Reporting (Analytics)
  • Disaster Recovery

What sets us apart?

You’ll find there are not as many providers as you may think, as many of them are reselling someone else’s product – That’s what sets us apart from the rest.

We are the platform owner.

We are the network.

We are the carrier.

We are the number range holder.

Our passion is our partners. We ensure you have support in all areas of the business from technical, accounts, sales and marketing. No task is too big or too small.

Flex up or down, only a 30-day rolling contract for system licensing. Other suppliers may want a commitment to numbers, however, we believe you should build your business in your own time, not your suppliers.

 

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